Community guidelines
How we expect people to behave on MyEventLane — respect, inclusion, and organiser responsibilities.
Discovery results
Organiser help
Refunds on MyEventLane
How ticket refunds work on MyEventLane, what organisers decide, and what the platform supports.
Trust and safety
Community expectations, reporting concerns, fraud awareness, and safe participation on MyEventLane.
Choosing RSVP or paid tickets
Pick the right ticket setup based on your event goals.
How to access your tickets
Where to find your ticket email and QR code before event day.
How to buy tickets
Buy tickets in a few quick steps from event page to confirmation.
How to create an event
Set up your event details, timing, and tickets before publishing.
How to request a refund
Check eligibility and send a refund request through the right channel.
How to RSVP to a free event
Reserve your place at a free event and keep your confirmation handy.
Managing your event dashboard
Track bookings, attendee activity, and quick event edits.
Adding events to your calendar
Add events to your calendar
Accessibility at events
Accessibility information for events
Still need help?
If you still need a hand, contact support and include your booking or event details.